![]() If you can’t find it, you can always consult your Internet Service Provider.Search for the Frequency Settings (and see if it’s on 2.4 or 5.0 GHz).If you have an Apple iPhone or iPad, you can take these steps: If it’s above 400 Mbps, then you are on the 5.0 GHz frequency. If you can’t find Frequency Setting, you can also read it from the Network Speed. Search for Frequency Setting (see if it’s on 2.4 GHz or 5.0 GHz).Go to Properties (select the Gear icon) or Details.Here’s how to do it on an Android device: You could also check this via your smartphone or tablet. Then it’s probably the 5.0 GHz frequency. Something that shows 2.4 means most likely you are on the 2.4 GHz network. For example, the name of the network is Mywifi2.4. In general, you can read it from the name of the network in your wifi settings. Note: the Gosund smart plugs work mainly on 2.4 GHz. ![]() With the 2.4 GHz, yes it goes a bit slower with the data processing (you hardly notice a difference), but the range of the wifi signal is further. However, the reach of the 5.0 GHz is lower than the 2.4 GHz. So, with 5.0 GHz the data processing is faster than 2.4 GHz. In a nutshell: the higher the frequency, the faster the data processing. We can go into full details, but I will spare you that and keep it as short as possible. Most of the wifi routers have 2 frequencies: 2.4 GHz and 5.0 GHz. #1: Check the configuration of your wifi Frequency Gosund smart plug not connecting: 9 ways to fix it It could also be that’s it’s too far from the router, the Gosund app is not up to date, or the plug simply needs to be reset. Your Gosund smart plug is not connecting because there is an issue with the wifi. Why is my Gosund smart plug not connecting?
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